​Eligibility for Returns: Items can be returned within 7 days of delivery, provided they are unused, in original packaging, and in resalable condition.
Non-Returnable Items: Customized items, clearance products, and used/opened items are not eligible for return.
Return Process:
Contact us at Ado.toys-uae@hotmail.com with your order details.
Our team will guide you through the return process.
Customers are responsible for return shipping costs unless the item is defective.
Refund Process: Refunds are processed within 7-10 business days after the returned item is received and inspected.
Exchange Policy: If you receive a damaged or incorrect item, we will provide a replacement at no additional cost.